Thank you for visiting the Mail Rewards Club (MRC) website (the "Site"). By using this site and joining The MRC, you accept these terms as part of your membership. If you do not accept these terms, do not use this Site. We may change these terms from time to time and if we change these terms, we will post the revised document here, so you should review them each time that you visit the site. You may wish to print a copy of these terms for future reference.
The website is fulfilled on behalf of Daily Mail / MRC by The Hut.com (Trading) Limited, who own the goods, and the contract is with The Hut.com (Trading) Ltd , Registered office 17 The Esplanade, First Floor, St Helier, Jersey, JE2 3QA.
Unfortunately we do not accept Amex payments.
Subject to your payment being authorised and barring system failure, and provided the items are in stock we will despatch all orders received up to 3pm the same day orders received after 3pm will be despatched next working day . Please allow up to 3-4 days for delivery. If an item is out of stock at point of order our web site will inform you of the expected date of receipt.
ALL Mainland UK orders incur £3.95 P&P with the exception of some in-paper offers, which have differing postage costs which will be displayed clearly at point of order. Heavy items incur £9.95 P&P.
Telephone: 0843 493 5000 (Telephone lines are open Monday to Friday, 9am to 5.30pm)
Post: PO BOX 87, Unit 6 Ffrwdgrech Ind Est, Brecon, LD3 3BE
All special offers are subject to availability. Free gifts and special offer discounts are only available at the time of ordering. If no free gift is specified on your order, none will be sent. We reserve the right to withhold certain offers for customers reaching our site via affiliate websites and other similar websites. Voucher codes such as percentage discounts, etc., may not be used in conjunction with any other offers.
We take every care to ensure that you receive the correct goods in perfect condition. In the unlikely event that you ever need to return any item to us and it is within our 10 working day warranty period then please call 0843 493 5000 for a returns authorisation number. Our customer service team will then provide you with our returns address. We regret we cannot accept parcels without the returns authorisation number we will provide you with quoted on the outside of the parcel.
All goods must be returned via recorded, insured method at your own cost. We cannot be held responsible for returns parcels lost in transit. It is the sender's responsibility to ensure parcels are adequately insured. If the goods exceed £27 in value we strongly suggest that take out additional insurance.
If you are not happy for any reason we will accept return of faulty/unused goods in sealed original packaging for refund or replacement within 10 working days. You must obtain a returns authorisation number by following the procedures above. This does not affect your statutory rights.
In order that we can satisfy your requirements promptly we will need your full instructions, explaining the reason for the return and the action you wish us to take.
If exchanging for a more expensive item, please remember to include the additional payment.
Please allow up to 14 days for us to process your refund or exchange.
*OUR GUARANTEE AND RETURNS POLICY. You may return the goods to us within 10 working days of receipt in mint condition for exchange or refund providing you have obtained a returns authorisation number by following the procedures above. This does not affect your statutory rights.
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm we have received your order at which point the contract is made.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will email you to inform you of this. If the goods you order are not available, we may supply you with substitute goods. If you decide not to accept the substitute goods, you will be able to return them to us at no cost to yourself.
Orders are made by selecting the items you wish to purchase, and these are added to your online shopping basket. Once you are ready to pay for your order, click the Checkout button.
This will take you to a page showing the items in your basket. At this point you may enter the codes for any promotional vouchers or gift vouchers you may have. Only one gift voucher and promotional code can be used per order . Once you are ready to continue, click the Place Order button.
From this point onwards, all information is transmitted securely. If you are a new customer, enter your email address and click the Go to Order Form button. If you have shopped with us before and have created a user account, enter your email address and password and click the Get My Information button.
On the next page, enter your details, cardholder address, delivery address and payment card details. All fields marked with an asterisk (*) are required and cannot be left blank. In addition, certain characters (such as '&', '$', '%') are considered invalid and you will receive an error should you try to use these in any of the input boxes.
Once you have entered your details and you are happy they are correct, click the Confirm Details button. This will give you the opportunity to review your order details before placing your order by clicking Confirm Order.
Entry Game 1
Entry Game 2
Free Entry RoutePersons resident in Northern Ireland or the Isle of Man, that satisfy the eligibility criteria in paragraphs 1(b) to 1(c) above can register for a chance to participate in a Promotion Draw without purchasing a Lotto ticket or a copy of The Daily Mail by registering in the same way detailed above and within the entry periods set out in clauses 4 and 5 below. These persons will not be required to provide a Ticket number or a The Daily Mail unique code. Addresses will be verified. Free entry is limited to one per person.